You can now check the status of your grip order from its scheduled start date through each step of production and shipping. Status updates follow your order through Engraving, Cleaning, Medallions (if purchased), Finishing, Shipping including drying time, and finally Shipped. Depending on your order, active production generally takes 2–5 days. If your order has shipped via USPS you can click the tracking number to see current tracking results. Remember this is only for grip orders.

HRV Grips® Grip Production Lookup Tool

Note: Your order will appear in the system within 24 hours after placement. Scheduling is done the next business day. Thank you

Our production process generally follows these steps:

• Engraving — Step 1
  This may include more than one engraving stage depending on your order, such as bottom engraving and/or backstrap engraving. The grips are cleaned and returned to continue engraving the other steps, this attributes to the extra time necessary for these custom additions. HRV Grips® are Deep Relief engravings, requiring multiple levels and individual pieces being engraved in our more detailed offerings.

• Cleaning — Step 2

  Cleaning is required after each engraving, grips with backstrap and bottom engraving will be cleaned three times at this station.

• Medallions — Step 3
  This step applies only when medallions are required for your order.

• Finishing — Step 4

  This is a multi step process which takes several hours to complete, overnight and next day completion is common here.

• Shipping / Drying — Step 5
  This stage includes the drying time required before final shipment. This is also where “Quality Control” lives, all orders are signed off on by shipping prior to completion, if any grip set fails it is bagged for later determination of worth and a new set is immediately put into production.

• Shipped — Step 6

  This is where your set is carefully wrapped and protected for shipping, our shipping department takes pride in how your new custom grips are displayed.

Depending on your order, the production portion of the process generally takes 2–5 days once your grips enter active production.

● eBay Customers - You can utilize this lookup tool for your order production as well. To use this tool you must message us for your order number, unfortunately eBay does not provide you with our internal 4 digit order number. Keep in mind your order will always begin with “E”, such as E1234