We do not engrave customer grips
Free shipping on all orders over $25
We are very happy to offer a discount to Service Members, both Active duty and retired Veterans. We also extend this discount to all Law Enforcement, Peace Officers, Firefighters, EMS, Medical Professionals, Educators, and Seniors. Please contact us for information, please include a verifiable form of ID to speed up the process. A discount code will be emailed to you following verification. As always we Thank You for allowing us to do what we do!
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Returns & Exchanges
All current grip offerings are produced by Altamont Company, Hogue Inc, and Netticks Group LLC. Hudson River Valley Customs Corp (HRV Customs) is an Authorized Altamont Dealer, Hogue OEM Dealer, and Netticks Group OEM Premiere Dealer, as such defects or fitting issues will be handled through Hudson River Valley Customs with each respective company. All engraving and finish work is the product of Hudson River Valley Customs Corp, and will be handled solely with HRV Customs. HRV Customs Corp does NOT manufacture grips.
Hudson River Valley Customs Corp is a private company, as such we reserve the right to refuse or cancel any order for any reason. Examples of this are hate related orders, multiple orders of the same item, unreasonable prior returns, or any other reason.
We will accept returns for items that arrived damaged, are not as described, or you just don’t want them*, providing they have not been modified or personalized before or after receipt for a period of 15 days from the date of receipt (Based on USPS confirmation of delivery date) ALL AUTHORIZED RETURNS ARE FREE (We will provide you with a USPS label to print). We will NOT accept returns on any personalized items under any circumstance. We only accept returns from original purchaser, if you're purchasing any item as a gift please include the person receiving the item(s) full name and address prior to us shipping, this is not negotiable. This also includes custom or modified design work. Custom orders of existing designs will be considered on a per order basis and will require authorization before return will be accepted. This includes any Buy-it-Now/Pre-Designed offerings that have been customized at purchase. You are responsible to know your gun, we list the item with fitment information. Please read fitment information carefully before purchase, if you are unsure please contact us and we will gladly assist you in the proper purchase. Be aware that wood grips may need minor adjustment when being fitted properly, this is a characteristic of wood grips that allows fitting to the many variations that exist from gun to gun and year to year machining. While many grips will fit straight out of the box there will be occasions where very light hand filing or sanding is necessary to the inside area to fit your specific gun model, this is especially true with Walther PPK and PPK/S models. We include a disposable file with each purchase for this purpose. If your grips need more than minor sanding on the inside please do not go further, contact us for return or exchange. Never use power tools for any adjustments. Buying the wrong grips is not a defect or damaged product, as such returns for wrong item purchased will need return authorization and are subject to a restocking fee. Thank you.
In all circumstances we strive to get you the product you want, please contact us with any questions. You can choose to return defective product for refund or replacement within 15 days of receipt via USPS confirmation of delivery. After 15 days please contact us for further instruction.
* - Grips from our Pre-Designed/Buy-it-Now section that have NOT been customized/modified during or after purchase can be returned or exchanged without reason. If you choose to take advantage of our customizable feature in the Pre-Designed/Buy-it-now section the grips will no longer be considered a Pre-design purchase and will be converted to a Custom order. Custom orders are only returnable at our discretion based on design chosen. If a return authorization is given, a return charge of 10 - 25% may be applicable.
Smooth Grip Purchase:
Effective 8/15/2024: HRV Customs will no longer be selling smooth grips or grips that do not include in-house modifications. Our primary business is customizing, due to sporadic availability of products from the manufacturers we stock products at our discretion for the purpose of customizing. Our system is requires we list smooth grips in our custom section from which all inventory is based. Please be aware that adding a smooth grip to your cart will result in a price range of $150-$300.
Custom Design works
All Custom design work is the property of Hudson River Valley Customs Corp, including artwork which is not individually, or specifically protected by the individual. We reserve the right to use any and all designs which we provide, paid or otherwise, in any of our future offerings. Exclusivity is not a part of the purchase. We will not use personal or business logos or identification images without consent. Purchases of 50 or more of the same item and design will be considered for exclusive use.
Cleaning & Maintenance
All HRV Customs engravings are finished in-house using Clenzoil Field & Range oil. We use Clenzoil products for all of our firearm maintenance as well. Clenzoil Field & Range is the only Authorized Approved product for use on HRV Grips®1 and HRV Customs products. Please note that usage of other cleaning and/or oils on HRV Grips is done at your own risk. Any finish damage as a result of cleaning with an unauthorized product will not be warrantied. Please contact us with any questions about caring for your specific grip before using any unauthorized product. We will not accept returns of items damaged as a result of improper maintenance
A message from Altamont:
We are confident in our product and strive for exceptional customer satisfaction. Most issues can be quickly remedied through email or a phone call. All products are recommended to be installed by a qualified gunsmith. Most grips will fit directly out of the box, however some may need minor adjustment to fit properly. Some manufacturers models are more difficult than others, as machining and hand finishing leaves variations from gun to gun. If you are concerned about fitting issues with your gun please contact us for guidance prior to purchase.
A message from HOGUE:
Fit, function, superior performance and world-class design are hallmarks of the Hogue name. When you purchase a Hogue product you’re carrying a piece of our family history. Our products are designed from the ground up to enhance your sporting experience. Our brightest ideas, the finest materials and the world's best manufacturing practices are united under the Hogue name. We're proud to be the first choice of law enforcement, handgun manufacturers, competitive shooters and firearm enthusiasts worldwide for products that reflect our passion, history and commitment to bringing you a full range of products created to enhance your sporting experience for years to come.
A message from Netticks:
At Netticks Grips, we take pride in crafting premium firearm grips with unparalleled precision by laser scanning gun frames, ensuring a tight, secure fit that lasts for decades. Using the finest engineered materials, our grips are designed by enthusiasts and actual users for optimal comfort and performance. Made for discerning gun owners who appreciate quality, our products may require fitting by an experienced owner or gunsmith to achieve the perfect match, reflecting our commitment to precision over ease of installation. Unlike loose, “drop-in” grips that can wear out over time, Netticks Grips are built to maintain their integrity and reliability through extensive use. For more details and to explore our range, visit www.netticksgrips.com.
Hudson River Valley Customs is not affiliated with any gun manufacturer. All references to gun makers are strictly for informational purposes. All fees have been paid to the suppliers of their respective licensed materials.